Frequently Asked Questions
Everything you need to know about shopping with SCP for your home.
What is the standard shipping timeframe for furniture orders?
Most in-stock furniture items are processed within 2-3 business days. Depending on your location, standard ground shipping typically takes 5-10 business days. Large freight items may require additional time for white-glove delivery scheduling.
Does SCP offer a warranty on home decor and furniture?
Yes, all our furniture pieces come with a 1-year limited manufacturer warranty covering structural defects and craftsmanship. Decor items are covered for 90 days against manufacturing flaws.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are not eligible for return. A restocking fee may apply to large furniture returns.
Can I request fabric swatches before purchasing a sofa?
Absolutely. We understand that color and texture are vital for your home. You can request up to five complimentary fabric swatches through our 'Swatch Request' page to ensure the perfect match for your space.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For larger furniture investments, we also offer flexible financing options through Affirm.
How do I track my delivery?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal. For freight deliveries, the carrier will contact you directly to arrange a specific delivery window.